Fello Holiday Closure December 27-31

Flying Connected, Inc., d/b/a FELLO

Website Privacy Policy


Last Updated: November 26th 2018

Flying Connected, Inc. d/b/a FELLO ("FELLO") is committed to safeguarding information provided by users of its web site [https://www.fello.com]. People have different privacy concerns. This Privacy Policy is not a contract, nor does it create any legal rights. Providing information to FELLO is voluntary. This Privacy Policy is designed to make it clear about what information we collect, so that you can make meaningful choices about how it is provided. Your use of the site constitutes after the effective date of your acceptance of this Privacy Policy.

Why We Need Your Information

FELLO rents tablets and other mobile devices to individual and corporate clients. Therefore, we need some personal information in order to help you register on our web site, contact you about your account, ask you for feedback, send you newsletters and updates about our services, and respond to your requests for information. We will not send your personal information to anyone.

The Information We Collect

In order to help users get the most out of our services, we collect user-submitted personally identifiable information when you use the site. Such information may include your name, password, postal code, email address, and phone number for communication purposes. Information may be submitted to the FELLO website or via phone or email.

As detailed in the "Data Transmission and Storage" section below, we use Secure Socket Layer (SSL) encryption on any page of the site where we ask you to submit personally identifiable information and encrypt all such information for safe storage in our system.

We also gather non-personally identifiable information when you use the site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the site. This data is used to better understand and enhance the user experience on the site.

Your Choice to Opt-Out

FELLO may send you email communications periodically detailing new features or promotions on the site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.

Data Transmission and Storage

FELLO is committed to keeping your information private and secure. Once information has been collected, we encrypt sensitive data in our database for added security. FELLO also uses firewalls and hardware monitoring across our system to protect against unauthorized access.

Information Sharing

FELLO does not disclose or sell your personally identifiable information without your consent. However, we reserve the right to release non-personally identifiable information collected in aggregate.


Cookies are files that your web browser stores on your computer when you visit a web site. We use cookies to track how often you visit our site and what pages you view. Sometimes we use third party cookies from other companies to help us improve the quality of our web services or to serve ads when you visit our website. Third party advertisers may use information about your visits (not your name, address, email address or telephone number) to this site and other sites to provide advertisements that may be of interest to you.


FELLO does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to us. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed.

Legal Requests and Business Transfers

FELLO may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service. In the event of a change in control of FELLO’s business, personal information may be exchanged as part of a merger, sale, or other business transfer. If such a transfer makes a material change to this Privacy Policy, we will notify you of any changes.

Password Security

Please remember to help keep the site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact FELLO for additional assistance.

Linking to Third-Party Websites

FELLO may provide links to websites that are owned or operated by other companies ("third-party websites"). When you use a link online to visit a third-party website, you will be subject to that website’s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked third-party website before providing any information on that website.

Privacy Policy Changes

FELLO reserves the right to change this Privacy Policy due to modifications to the site’s features and functionality. We will post any changes here and indicate the new effective date of the Privacy Policy at the top of the document. We encourage you to review the Privacy Policy for any updates while you are an active user of the site.

Contact Information

Questions regarding this Privacy Policy should be directed to the mailing address below.

Flying Connected, Inc. d/b/a FELLO

10 Park Place

Building 6-B, Suite 402

Butler, NJ 07405

(888) 528-6288